Top Three Trends in Application Management Services

 

Today's local and cloud-based software applications are becoming more complex and more difficult to manage every day.

Although the need to manage IT infrastructure, hardware, and devices is well known, many organizations do not consider adding core applications to their IT management solution.

It is therefore not surprising that the demand for application management services (AMS) is increasing. Companies around the world are projected to spend $ 8.76 billion by 2025. While reducing costs at the same time.

What Is An Application Management Service?

The application is responsible for running your business. To support them, whether they run in the cloud, in a custom build, on premise, or as a mobile app, you can work with your business and other regions over the network. You need the underlying infrastructure to connect.

Regular management is also required for commercial products in the market. The app requires daily care, maintenance and attention.

  • In order for your business to function and grow, you must:
  • Protect your application from viruses and malware
  • Make sure you have enough database space
  • Make sure your operating system is up to date
  • Provide hardware support
  • Manage upgrades and patches

3 Notable Trends in Application Management Services

 Trend # 1: Increased application complexity promotes the growth of AMS adoption

Applications are becoming increasingly difficult to manage for a number of reasons.

Older legacy apps in the market are often isolated from their developers. Alternatively, you should use advanced workarounds to maintain compatibility.

On the other hand, today's apps are constantly evolving. New enhancements have been released, functions have been added and all are based on different technology requirements. In today's world, most businesses need to customize their combination of dedicated apps, packaged apps, and cloud-based apps.

 

The more applications your company adds, the more complex it becomes. For example, as you grow your business, break it up into different products, channels, or industries, or add applications to support it, you manage more extensions too.

They can contain eight or ten different types of technology, written in five different coding languages, each of which must be supported by three or four databases. Managing each of these application portfolios requires ongoing support and requires a great deal of skill and experience.

Integrations between applications can also be written in completely different languages ​​or sets of ETL or ESB tools and often need to be retained when the application changes.

Businesses are struggling with increasing complexity, so the search for managed application services will continue to increase in 2018.

Trend # 2: Teams that have no support for older applications

As the software ages, more effort and resources are required to support it, often at the expense of developing new applications. As a result, companies are starting to split up their application management operations, outsource older management tasks, and migrate their teams to new projects.

In 2018, more companies will take over the day-to-day tasks of supporting legacy applications for application-managed service providers and move their internal teams to more strategic roles.

This approach has two main advantages.

First, your team will acquire a significant amount of expertise related to your business needs and technology. With this knowledge, you can create future alternative applications that will help you achieve your company's goals more easily.

Second, the relocation of the team from the old support role to a new project opens up opportunities for career paths for employees. Ultimately, it will lay the foundation for more stability between teams and improved employee loyalty.

Trend # 3: Continuous outsourcing of repeatable tasks for scalability

After all, organizations understand that an unpredictable number of repetitive application management tasks is an unnecessary waste of time and resources. Therefore, in 2018, service providers will take on this type of regular application support tasks.

These routine tasks, like deploying patches and upgrades, monitoring, and using Resource Management are important for your app to run properly.

However, changing business needs (e.g. an increase in the number of employees can lead to an increase in application demand) can limit the size of the local team.

 

By outsourcing these repetitive daily tasks, you have the flexibility to scale your business operations as needed. You don't have to worry about having the right number of IT staff available for these functions. It is managed by the AMS provider.

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